Technology

Product Discovery

There is no shortage of product ideas but which ideas are truly feasible and valuable? As budgets get leaner, it is imperative for organizations to become smarter with their innovative investments. Our Product Discovery service takes clients on a journey from initial concept to wireframing for the purposes of understanding if an idea is feasible and valuable. The core deliverables from a product discovery engagement are the product roadmap, user stories and high fidelity mockups.

How to decide if your organization needs our Product Discovery service

Is your organization considering investing in the development of a new product but not sure where to start?
Does your organization have a product concept that needs to be fleshed out before getting buy in of stakeholders?
Is your organization planning to use a foreign development partner but require specification documents to share with the partner?
Does your organization need to consider the feasibility of a product concept before committing resources to implement it?

Software Development

As Africa slowly becomes a digital economy, organizations need customized solutions that address the unique needs of doing business in Africa. Some of these needs can be addresses using off the shelf software however there are needs that will require customized software development. Our Software Development service works with clients to take their ideas from concept to launch. Our team will be responsible from design to development to deployment. Our team takes on development briefs of Web applications, mobile applications, enterprise applications and data applications.

How to decide if your organization needs our Software Development service

Is your organization looking for a trusted local implementation partner in order to save costs from using foreign development partners?
Has your organization just won a development contract and is in search for partners to implement
Does your organization have a product that needs to be implemented but does not possess the relevant skills in-house?
Does your organization need a trusted partner that can take their ideas from concept to launch without having to hire developers in-house?
Are there some critical applications that need to be implemented in your organization but your technology team is busy on other projects?
Does your organization struggle to find experienced developers or development organizations to partner with on large scale projects?

Chatbot Development

The increasing complexities and cost of providing personalized customer support services to Africa’s large population is becoming a huge burden for organizations. Many organizations are turning to Artificial intelligent (AI) Chatbots to continue to provide excellent customer service to customers while still keeping a lid on costs. Since the Covid-19 pandemic, AI Chatbots programmes are increasingly becoming a necessity for organizations to remain a stable and reachable brand in the face of crisis. At Cousant, we believe the success of Chatbot Development engagements are far more than the technology tools adopted and very much dependent on the engagement methodology. We bring in our unique methodology to every engagement to ensure that our Artificial Intelligent Chatbots cater to the needs of both clients and their end customers.

How to decide if your organization needs our Chatbot Development service

Is your customer support getting overwhelmed with the number of requests?
Are customers unable to engage with your customer support services during periods of crisis?
Has your organization recorded muted success with past sojourns into AI Chatbots?
Is your organization planning to start a Chatbot programme but unsure how to start?